Mediation - Public seminars / seminars for individuals:
3 Provider

Mediation seminars can provide training for the most diverse areas of life and work, offer holistic training or explicitly specialize in individual areas of application. Mediation can and is used in and between organizations, in the educational field, in inheritance matters, separations and divorces, in family and couple conflicts, in neighbourhood conflicts, in the intercultural field, as environmental or business mediation. The topics that need to be dealt with and mediated are correspondingly diverse, ranging from the division of household goods to usage regulations, environmental compatibility and dealing with emissions, dealing with inheritance and compensation, custody and maintenance arrangements, bullying and clarification of company processes and areas of competence.

The content of mediation seminars varies depending on the provider, length of training and objectives. As a rule, the following topics are covered in in-depth training to become a mediator:

• Basics of mediation: definition, areas of application and legal framework
• Mediation process: phase model, preparation, mediation contract, special preliminary and final phases
• Communication techniques: Active listening, questioning techniques, dealing with emotions
• Conflict dynamics: escalation stages, conflict analysis, conflict strategies
• Negotiation methods: Interest and needs orientation, fairness criteria, developing options
• Understanding of roles: attitude, neutrality, impartiality, role of the mediator
• Methods and techniques: Hypothesis formation, change of perspective, shuttle mediation, use of visual aids (e.g. windows 1+2)
• Legal aspects: Relationship between law and mediation, confidentiality, power relations
• Practical relevance: case discussions, role plays, self-reflection, acquisition and positioning on the market

Seminars prepare students to conduct mediation independently and professionally in various contexts - whether in the private, school, business or public sector.

Depending on the specialization and training focus, individual topics can be deepened or supplemented in mediation seminars. It is therefore advisable to enquire about the specific curriculum directly with the desired educational institution. Using our contact form, you can easily send an inquiry to the relevant school to obtain details of the course content.