Which job duties appear in relevant job postings, and how often? What are the requirements for the ICT Systems and Network Technician position?

Job postings for the ICT systems and network technician position list all the requirements a company has for a new employee to fill the open position. Job seekers can find all the important information about the open position in these job postings, such as:

  • the activities
  • the employer's requirements (previous education, professional experience, personal skills and characteristics)
  • the company information

 

Different job titles:

  • ICT Systems and Network Technician
  • System Administrator or Systems Engineer
  • Network Administrator or Network Engineer or Network Technician or Network Specialist
  • IT Technician or IT Support Technician
  • IT Operations Specialist
  • IT Support Specialist or Help Desk Technician
  • IT Infrastructure Specialist
  • Desktop Support Technician

 

Breakdown of Individual Responsibilities in the Role of an ICT Systems and Network Technician:

Installation, configuration, and maintenance of hardware and software: A technician is often tasked with setting up new systems and ensuring that they function properly

 approx. 35% of the time

Network Monitoring and Management: This includes ensuring network availability, performance, and security

 approx. 25% of the time

Troubleshooting: When problems arise with IT systems, it is the technician's job to diagnose and resolve them

 approx. 15% of the time

Security management: This may include implementing firewalls, conducting security audits, and ensuring data integrity

 approx. 10% of the time

Other activities such as:

  • Documentation: Creating and updating system documentation, manuals, and instructions may also be part of the job responsibilities
  • Backup and Recovery: Ensuring that data is backed up regularly and can be restored in the event of data loss
  • Consulting and Training for End Users: Some technicians may also be responsible for helping users with technical questions or training them on new technologies
  • Collaboration with suppliers and service providers: This may include purchasing equipment, managing service contracts, or collaborating on special projects
 approx. 15% of the time

Requirements Listed in Job Postings for ICT Systems and Network Technicians

The duties and requirements described here are based on an analysis of relevant job postings on various Swiss job platforms and are intended to give you an idea of what the role of an ICT systems and network technician entails. Requirements and responsibilities may vary depending on the employer, industry, and specific job description.

Professional requirements
  • Completed basic training
  • Continuing education, further training to become an ICT systems and network technician with a Federal Diploma of Higher Education, or an ICT systems and network technician with a Federal Diploma of Higher Education
  • Work experience in IT, networking, or system administration
Expertise for ICT System and Network Technicians Job
  • Knowledge of the installation, configuration, and maintenance of hardware and software
  • Experience with network protocols, services, and monitoring tools
  • Knowledge of operating systems (e.g., Windows, Linux, macOS)
  • Experience with security tools and practices
  • Knowledge of German, English, and possibly other languages
  • In some cases, specific IT certifications such as Cisco CCNA, Microsoft MCSA, CompTIA Network+, or others
Personal characteristics
  • Communication and teamwork skills
  • Initiative and Independence
  • Adaptability and Customer Focus
  • Time management skills
  • A constant willingness to learn
Other ICT Systems and Network Technician Jobs

Troubleshooting: The ability to systematically diagnose and resolve technical problems. This also requires the ability to clearly convey complex technical information both in writing and verbally. To find solutions quickly, it is essential to work effectively as part of a team and communicate with colleagues from various departments.

Useful Information on Job Search and Applications

Are you looking to advance your career or seeking a new challenge? Compare different job postings to find out what tasks, qualifications, and experience are required for a position as an ICT systems and network technician. This will help you better assess which positions match your profile and whether targeted continuing education, further training is worth pursuing for your next career move.

Schools offering ICT training for an ICT Systems and Network Technician position / ICT Systems and Network Technician position